Amazon named its “labyrinthine” Prime cancellation process after Homer’s Iliad

https://beehaw.org/post/703326

Amazon named its “labyrinthine” Prime cancellation process after Homer’s Iliad - Beehaw

Shouldn't it have been the Odyssey? By the time you unsubscribe, ten years have passed, nobody recognizes you, and your wife is fending off suitors.
Homer warned against letting your wife set up an OnlyFans.
Yeah, Iliad makes no sense in this context. It's long but straightforward.