He didn't charge a lot of people last year, and charged people the unpaid amounts a couple of months ago in a one off charge. And I believe he tried charging people who had also cancelled. Not to mention he was talking shit about his customers on Discord and disclosing their details. There was a big uproar about it on /r/simracing.
You have got to have Trading Paints for custom paint jobs. I am also using the driver61 data logging - you can easily compare laps with other drivers to see where you are getting it wrong, or can improve.