Arriving to New York, we watched helplessly from the plane as the JFK baggage handlers outside destroyed our luggage at the end of this bag's first flight (we just bought it; it was brand new).
@MikeElgan I’ll just say it now, luggage with exposed wheels are bound be destroyed. I’m not sure why luggage makers thought this couldn’t happen. It’s poor design especially how luggage gets stacked. I’ll catch flak for this but wheeled luggage is for the weak and lazy, if it’s heavy you packed to much.