Abandoned AmericaMay 25, 2023
A lot of people have been really critical of HBO's rebranding as "Max", but I have to hand it to them about one thing: nothing makes you more excited about the renaming of a service than being automatically logged out of all your devices and having to spend over half an hour of your one and only life bouncing around broken phone apps, websites, and TV apps trying to reset your password to get in again
Show threadocdtrekkieMay 25, 2023

@AbandonedAmerica The fact you have to install Max and uninstall HBO Max is wild. And the fact that I had to install HBO Max and uninstall HBO GO like two years ago is also wild.

Like, I understand rebranding the product, but why torch your entire install base every two years?

Show threadDB SchweinMay 25, 2023

@ocdtrekkie @AbandonedAmerica
Weird. I only had to update, not install/uninstall this time.

None of the websites worked for me either, but tortuously entering my password on the 🔥 stick did.

Show threadocdtrekkie
@deirdrebeth @AbandonedAmerica On which platform? I think smart TVs tend to be stingier, but I know on iOS it's a separate app.
May 25, 2023 at 3:46amWeb
Show threadAbandoned AmericaMay 25, 2023
@ocdtrekkie @deirdrebeth the app just updated on my TV but I had to install a new one on my phone. I had to reset my password though and there was no way to log out on the phone app and it just kept crashing. The website directs you automatically to the app and then I finally had to re-enter the new password on the Roku controller which was cool
Show threadDB SchweinMay 25, 2023
@ocdtrekkie @AbandonedAmerica
Fire stick