Shauna GMMay 15, 2023

I'm looking for examples of UX/interface design where:

* users started using a feature in a way that wasn't intended (can be for good or for ill)
* the product team responded by removing the feature entirely

Also very interested in interfaces where there is an obvious feature that users would want/need that's not provided, and that feature is obviously not provided because it's against the interests of the company who makes the software.

Can anyone think of examples which fit?

Show threadOldGeeksGuideMay 15, 2023
@shauna In a broad sense, there is one obvious feature that is often avoided these days, across many industries, that is allowing access via without an app. It seems every company wants to force you into an app when a standard interface will do, from streaming, to social media, to content, to electric car charging.
Show threadsarah zedig! 🍉🐐
@oldgeeksguide @shauna of course everyone wants you to use an app because you can't hit it with ublock origin. gotta maintain that adrev at all costs
May 15, 2023 at 9:34pmWeb