Shauna GMMay 15, 2023

I'm looking for examples of UX/interface design where:

* users started using a feature in a way that wasn't intended (can be for good or for ill)
* the product team responded by removing the feature entirely

Also very interested in interfaces where there is an obvious feature that users would want/need that's not provided, and that feature is obviously not provided because it's against the interests of the company who makes the software.

Can anyone think of examples which fit?

Show threadBill, organizer of stuff
@shauna I wonder whether car cigarette lighters might qualify. Although their use as power outlets persisted for a very long time, they were generally replaced as soon as there was a viable alternative (USB-A)...
May 15, 2023 at 8:34pmWeb
Show threadTimMay 15, 2023

@wcbdata @shauna Wait ... no. This can't be real. A 0.5 amp 5 V USB A is not a viable alternative to a 10 amp 12 V cigarette lighter outlet.

I know my car is 12 years old but I refuse to believe that cars could drop something so useful.