It’s been 100 days since San Francisco removed the 15 percent cap on the fees delivery companies like DoorDash and Uber Eats can charge restaurants. And, in the last three months, a Wild West of hardball negotiating, perplexity and uncertain earnings has ensued.
No restaurant is quite sure how to keep its fees low and the orders coming. Instead, Mission Local found that restaurants are trying different strategies or simply accepting the harsh reality of giving more profits to a third party.