I guess true face of a company, similar to a person, shows up when things are not going super well. When money is free/infinite and you’re partying like 1634 (associative pic) it’s easy to have great perks, no accountability, etc. When shit hits the fan, you see how much of “we care about employees” there actually is - layoffs feel random and preferential, strategy in shambles, everyone’s running around like headless chickens.