Derek Powazek 🐐Criticizing mastodon continues to be the least fun thing to do on mastodon.
Y’all realize that accepting criticism and mining it for good ideas is just what you have to do when you run community projects, right? And that lack of criticism means you’re failing, because people don’t criticize things they’ve given up on, right?
The core problem with all social software is that it winds up being run by people who love software more than people.
When users of your project tell you what they need, they’re giving you a fucking gift. You should accept it with grace, even if you don’t like the content of it. It’s a gift. You say thank you. And then you think about it.
That doesn’t mean you do everything everyone asks. But there’s important shit to learn in there and if you run a community project it’s your job to find it.
And if you don’t want to deal with feedback from humans, try building software for goats* or something. Humans talk back. That’s kinda central to the whole premise of social software.
(*goats also talk back)
jwz
@jwz I keep asking my goats to explain that but they refuse.