@KrauseFx

Could it be said that analytics and telemetry are an ideal of KPIs? So at the end of the day, the figures exist because management needs simplified and often biased figures to communicate to boards and stock owners to confirm their investments?

(I don't necessarily dislike KPIs, they're just knowledge.. but it's applied top-down, so it's not very democratic)

Tools to include for instance "prosumers" like UserVoice never really took off. But they exist.