Isaac FreemanThe worst thing that ever happened in software engineering was when Kirk asked Scotty how long something would take and Scotty said thirty minutes and Kirk said you’ve got five and Scotty got it done in five and impressionable children watched this and grew up to become managers.
Don Melton@isaacfreeman Can confirm. 💯
Cmdr_Halo_Jones@donmelton @isaacfreeman conversely it pays to have customers on side. We missed a Friday deadline, communicated why to the customer, and they were happy to wait for higher quality release the next week. Other managers might have ordered a crunch weekend. We got it out with no crunch after the two days off and within customer expectations.
SarcastiCat@Cmdr_Halo_Jones @donmelton @isaacfreeman To get there means the customer trusts the team. If you missed every deadline and your team wasn't seen to be trying to succeed, the story might be different.
@Plumbert @donmelton @isaacfreeman yeah, you're absolutely right. That's what I meant by having the customer on your side, you don't get that for free.