Message on my phone: "We wanted to let you know the price of your plan is changing".

Oh is it? What's happening, then? Will I be getting some kind of loyalty discount? Is it 'changing' in some way that is beneficial to me?

Oh it's *rising*. Of course it bloody is. Any reason for that apart from "we decided to do it"? No? Any apology at all? No?

'Changing'. Don't be so damn coy about it. Just state outright 'it's going up, again' FFS.

@llamasoft_ox Even better when they say "we're making some changes to your plan" - no mention of cost. Jerks.

@lunarloony the energy supplier ones have been bloody brilliant lately.

"You've moved to monthly direct debit" oh have I? I don't remember asking to be "moved" anywhere!

"And also we are taking so much each month it's like having your mortgage back.

PS - Fuck you."

Meanwhile they are making "record profits".

Fuck them all right in the ear. ๐Ÿ‘‚

@llamasoft_ox @lunarloony We cancelled our DD many months ago. They regularly nag us to set one up again. Apparently if we donโ€™t, our account will fall into debt.

Errโ€ฆ no it wonโ€™t, cause we pay the bill when it comes in, you profiteering twats!

@llamasoft_ox Narks me right off when Shell pull this shit in emails to me. They know whether it's going up or down (ahaha) but no, do they say that? No, it's "changing".

Get in the sea.

@llamasoft_ox we're *adjusting* your payment plan.

Translation:
'We see you've turned your heating down a couple of degrees, so to protect our shareholders from unexpected reductions in profits we have put your unit cost up a bit, but to really ensure you don't weasel out of it by reducing the temperature even further we've also doubled your standing charge you devious pleb; we'll get our bit, don't you worry! The Gas Board'