Masto.hostFeb 28, 2023

There is currently an issue with OVH (the data center provider for Masto.host) that is causing service degradation and servers to be slow or unresponsive.

Currently on the phone with them and still don't have much information besides that there is an issue with Object Storage https://public-cloud.status-ovhcloud.com/incidents/ck365yfh1f1x that for sure will cause issue with media uploads but something else must be going on.

I apologise for the trouble this might cause and will update here when I have more information.

[GRA/UK/DE/WAW/SBG][Public Cloud] - Object Storage

Public Cloud's Status Page - [GRA/UK/DE/WAW/SBG][Public Cloud] - Object Storage.

Show threadMasto.hostFeb 28, 2023

It looks like the issue was in fact just related to the Object Storage. There was an authentication problem and requests were getting stuck and causing everything to stall.

They implemented a fix and it looks like it solved the problem. Now most servers have a lot of media files to process and it will take a while for the timelines to catch up but I estimate that in the next hour everything should be back to normal.

Show threadMasto.hostFeb 28, 2023

Please let me know if in an hour you are still experiencing any issues.

Again, really sorry for any trouble this caused.

Show threadDave KT
@mastohost thank you for the transparency and keeping everyone in the loop!
Feb 28, 2023 at 11:58pmWeb
Show threadMasto.hostMar 1, 2023
@dave Thanks :)