Masto.hostFeb 28, 2023

There is currently an issue with OVH (the data center provider for Masto.host) that is causing service degradation and servers to be slow or unresponsive.

Currently on the phone with them and still don't have much information besides that there is an issue with Object Storage https://public-cloud.status-ovhcloud.com/incidents/ck365yfh1f1x that for sure will cause issue with media uploads but something else must be going on.

I apologise for the trouble this might cause and will update here when I have more information.

[GRA/UK/DE/WAW/SBG][Public Cloud] - Object Storage

Public Cloud's Status Page - [GRA/UK/DE/WAW/SBG][Public Cloud] - Object Storage.

Show threadMasto.hostFeb 28, 2023

It looks like the issue was in fact just related to the Object Storage. There was an authentication problem and requests were getting stuck and causing everything to stall.

They implemented a fix and it looks like it solved the problem. Now most servers have a lot of media files to process and it will take a while for the timelines to catch up but I estimate that in the next hour everything should be back to normal.

Show threadTimo Hetzel
@mastohost Actually, I got a heads-up about this a few days ago from them.
Feb 28, 2023 at 11:11pmWeb
Show threadMasto.hostFeb 28, 2023

@timo I received a notice about a 6am update to the Object Storage infrastructure. This one was not planned and it's marked as an incident https://public-cloud.status-ovhcloud.com/incidents/ck365yfh1f1x

It could be related to the earlier planned maintenance but if it is, it was a side effect, I think.

[GRA/UK/DE/WAW/SBG][Public Cloud] - Object Storage

Public Cloud's Status Page - [GRA/UK/DE/WAW/SBG][Public Cloud] - Object Storage.

Show threadTimo HetzelFeb 28, 2023
@mastohost right. Used it this morning at 8 without any issues without any auth config change.
Show threadMasto.hostFeb 28, 2023
@timo it did fail on my end for a while at around 9am but nothing compared to what happened now, all auth stopped working.