Escalation isn’t a dirty word. Sometimes teams disagree because they have different priorities or weigh tradeoffs differently.

Asking leadership to weigh in with guidance is the right thing to do. Your job is to frame the options and reason for misalignment.

Indecision kills.

@carnage4life I use issues escalated to me as an opportunity to share more of the context I have, with a view to the teams in question still coming to an agreement on the way forward.

It’s only on the rare occasions where I’ll actually make the decision myself.