Listen to the audio as a UnitedHealthcare employee belly laughs as he and a colleague discuss denying a patient's expensive claim. "I knew that was coming."

https://www.propublica.org/article/unitedhealth-healthcare-insurance-denial-ulcerative-colitis @ProPublica

UnitedHealthcare Tried to Deny Coverage to a Chronically Ill Patient. He Fought Back, Exposing the Insurer’s Inner Workings.

After a college student finally found a treatment that worked, the insurance giant decided it wouldn’t pay for the costly drugs. His fight to get coverage exposed the insurer’s hidden procedures for rejecting claims.

ProPublica
@charlesornstein @ProPublica I had been told by hospital employees that United Health Care sucked. Luckily when my son got sick BCBS had just taken over their Texas accounts. Here is proof.
@DorotheaLaster @charlesornstein @ProPublica BCBC did the exact same thing to me, with the exact same disease and medication. They’re no better, don’t kid yourself
@strangevice @charlesornstein @ProPublica BCBS saved my son's life. They are not perfect but they are MUCH better.