Charles OrnsteinListen to the audio as a UnitedHealthcare employee belly laughs as he and a colleague discuss denying a patient's expensive claim. "I knew that was coming."
https://www.propublica.org/article/unitedhealth-healthcare-insurance-denial-ulcerative-colitis @ProPublica
UnitedHealthcare Tried to Deny Coverage to a Chronically Ill Patient. He Fought Back, Exposing the Insurer’s Inner Workings.
After a college student finally found a treatment that worked, the insurance giant decided it wouldn’t pay for the costly drugs. His fight to get coverage exposed the insurer’s hidden procedures for rejecting claims.
Max Gates