Greg SiskindA lot of buzzwords here - "reengineer" "modernize". But more remote work and improving tech to improve morale are both good. 19x
I agree that more engagement with USCIS' own employees in innovating and finding efficiency is good. I would have gone a step further and made it clear merit bonuses will be paid for ideas that save the agency time and money while improving service. 20x
Alright, I'm back to going through the document. Next up - agency management.
1. Switching to a multiyear budget.
2. Not requiring new security checks for people vetted by other govt employers
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OK, now for the IT stuff which particularly interests me. Eliminating paper from the system is the stated goal. Of course, that's been the stated goal for 20+ years. 22x
1. improve network infrastructure to be able to handle a higher volume of e-filing.
2. A strategy to ensure better protection of sensitive data.
3. More focus on user experience in e-filing. Lest you think that's you, the interest is on USCIS' officers' user experience. 23x
Develop a system for all paper documents submitted to be digitized. Frankly, I thought they already had that. I guess just the forms are uploaded into the database, but everything else stays in a paper file. Glad that will change. 24x
So that's basically it. My big question is what the actual timeframes are for these promises?
End of thread.
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