Looks like Meta is about to contract Majorel to do moderation for Facebook.

Majorel already does moderation for TikTok.

Apparently, working conditions at Majorel are appalling!

https://www.wired.com/story/metas-new-moderation-contractor-may-be-worse-than-its-last-one/

Meta Eyes a Moderation Partner With ‘Traumatizing’ Working Conditions

Employees of outsourcing company Majorel have accused it of underpaying moderators and failing to support them.

WIRED

People often ask me, "What is the Fediverse's advantage over Big Social?"

I believe it is moderation.

It is easier for one person to moderate an instance of 100 people than it is for 50,000 people to moderate a social network of 2 billion people.

As well, since my instances are hobbyist projects, I am bound to be more selective about who is allowed to join my instance.

Unlike Meta, I don't tolerate jackasses!

Yes, I moderate for free.

However, I also don't get paid to watch beheadings, mutilations, and suicides for a monthly salary of $281.

If you have to ask, I'd rather moderate an instance of chill people -- and do it free of charge -- than watch the very worst of humanity for a measly pittance.

All of this comes on the heels of Meta facing allegations of forced labor, human trafficking, and union busting in Kenya.

Meta's had previously hired "ethical A.I." company Sama for moderation.

Sama has been accused of running a "digital sweatshop".

https://time.com/6175026/facebook-sama-kenya-lawsuit/

Facebook Faces New Lawsuit Alleging Human Trafficking and Union-Busting in Kenya

Facebook’s parent company and Sama, its largest outsourcing partner in Africa, are facing new allegations of forced labor, human trafficking, and union busting in Kenya.

Time

Working conditions at Facebook moderation farms are so horrible that so-called "contractors" actually describe it as modern slavery.

https://time.com/6147458/facebook-africa-content-moderation-employee-treatment/

Inside Facebook’s African Sweatshop

At an external Facebook content moderation facility in Kenya, employees are paid as little as $1.50 per hour for traumatizing work

Time

Let's call a spade a spade: moderation on Big Social is unsustainable.

Right now, they're trying to outsource moderation to developing companies.

Which is really just exporting trauma to some of the most economically deprived people on the planet.

And in places like Kenya and the Philippines, few people want to work as a Facebook content moderator.

Again, who wants to be traumatized for life while working for $2/hour?

@atomicpoet Won’t Federated Social potentially have a similar moderation problem? And without the deep pockets of a huge corporation to deal with it?
@atomicpoet The distributed nature can provide some benefits for moderation, but it also means that the moderators are far less likely to be trained, or even paid, and may not be prepared for the truly vile material they will have to deal with. They may also end up with legal exposure they wouldn’t have as employees.

@michaelgemar @atomicpoet

Yes, those would be concerns I would have . As I understand it the physical location , country, of the server/instance determines the law that applies , and that is where control/responsibility exists, by design. The instance I am on has 2 paid moderators , but that is the exception .

@PBruce @michaelgemar You're also on the largest instance on the Fediverse -- so it *should* have paid moderators.

However, the majority of instances are incredibly small. Some of them even operate as single-user instances.

Moderation is a lot easier when you know everyone by name on your instance.

@atomicpoet @michaelgemar

Totally agree. I ended up on this instance by chance but took the time to check things out to see how things worked .