Lynn McAlister UE 
@erin This whole philosophy - that government should function like business - just drives me crazy. Businesses serve consumers and their purpose is profit. Government serves citizens, whether it's profitable or not. Treating citizens as if they are exclusively consumers will never put us in a better spot in any way.
TL Ibson@lmgenealogy @erin
The goal of gov't is to maximize services delivered for dollars spent.
The goal of business is to maximize dollars received for services delivered.
Priorities are completely flipped.