Great answer from
ex-coworker of mine Glenn Ellingson to “If you could wave a magic wand and fix one issue in the integrity work space, what would it be?” Answer: "convince the core product/growth team to measure themselves on value created (and lost) for the community of users, not short-term engagement. Even known-flawed measures like net promoter score (NPS) seem more likely to build lasting product value than counting likes & comments" Worth reading the full article @ https://www.everythinginmoderation.co/glenn-ellingson-meta-content-harms/
ex-coworker of mine Glenn Ellingson to “If you could wave a magic wand and fix one issue in the integrity work space, what would it be?” Answer: "convince the core product/growth team to measure themselves on value created (and lost) for the community of users, not short-term engagement. Even known-flawed measures like net promoter score (NPS) seem more likely to build lasting product value than counting likes & comments" Worth reading the full article @ https://www.everythinginmoderation.co/glenn-ellingson-meta-content-harms/