Casey NewtonOne of the worst developments in the internet was the point that every single action I took online began to generate an email asking me to "rate" the experience
Matt Stocum@caseynewton not just online. I got a microwave delivered a few weeks ago. Not installed, just dropped off inside my front door. Got a phone call asking me to fill out the survey in the email. What exactly am I supposed to say, “5 stars, he didn’t throw it through my window”?