maartenvdaJan 8, 2023
A Dutch supermarket chain introduced slow checkouts for people who enjoy chatting, helping many people, especially the elderly, deal with loneliness.
The move has proven so successful that they installed the slow checkouts in 200 stores.
Show threadRobsterthermidor
@maartenvda do you have a reference or link to share on this?
Jan 8, 2023 at 3:18pmWeb
Show threadmaartenvdaJan 8, 2023

@Robsterthermidor Yes, in Dutch though. It’s called “Kletskassa”, store is Jumbo.

https://www.retaildetail.nl/news/uncategorized/kletskassa-slaat-aan-jumbo-opent-er-meer/

Kletskassa slaat aan: Jumbo opent er meer - RetailDetail NL

De eerste Vlaamse Kletskassa is een succes gebleken: daarom opent Jumbo er nu twee nieuwe, in Zonhoven en Kuurne. “Sommige klanten hebben behoefte aan een gezellige babbel.”

RetailDetail NL
Show threadRobsterthermidorJan 8, 2023
@maartenvda thanks for this. Only a few months ago Tesco told us that the majority of UK shoppers want remote. Convinced they completely ignored older people’s perspectives and sold us a load of cost-cutting nonsense in the name of popular opinion. It’s a real shirking of responsibility to the community.