I've been frustrated with #bugbounty programs for a while now. They aren't setup up at all to receive any reports that aren't traditional webapp vulnerabilities. Things like infrastructure vulnerabilities, malware, C2 comms, phishing don't fit into their box. They don't have CWEs for them and are usually on out-of-scope infrastructure. But many organizations think that they don't need any other way to contact their #infosec team besides the bug bounty program for example security.txt.