TomOyn🏗️🚂Is talking about a public transport ticketing system a normal topic of polite dinner conversation in this city or am I just unlucky
Hard to square the opinion of a certain type of person in this city about Myki being unusable garbage versus my lived experience of it being a completely fine and dandy ticketing solution
Justified Ancient of Moomin@AussieWirraway the simple answer is that the people who seem to complain the most about Myki never seem to have used it since 2012
Now at @@ThermiteBeGiants @AussieWirraway While there is room to simplify Melbourne's public transport ticketing system, Myki itself is fine in my experience. And ticketing overall certainly far from being the worst part of Melbourne's public transport system (*cough*reliability*cough*suburban buses).
@ajsadauskas @AussieWirraway Myki is already about as simple as it gets when it comes to fare structure and how the end-user sees it. You nailed the actual problem, which is service delivery, particularly when it comes to buses.
The Rail Life@ThermiteBeGiants @ajsadauskas @AussieWirraway The biggest issue with the MyKi ticketing system itself (and always has been) is how unfriendly it is to opportunistic or temporary travellers.
The lack of a single use fare or refundable card is a big drawback, and makes an Uber look like a very good alternative.
Arfman@the_rail_life @ThermiteBeGiants @ajsadauskas @AussieWirraway fair points. They actually planned to have single use cards (and I heard probably bought stock for it) but scrapped them. They also bought enough value added machines to be used on all trams. These are all miss opportunities that would have made the system much better that's inherently already built into it.
@arfman @ThermiteBeGiants @ajsadauskas @AussieWirraway MyKi mobile is a good way to get around this, but needs to be easier to set up and available on iPhone.
That and direct credit/debit card payment (tap your card on the MyKi reader) would go a long way for irregular or temporary users.