As Southwest CEO Bob Jordan pretends to apologize—remember—SW got a $7B federal bailout, spent $5.6B of that on Stock Buybacks, gave their CEO a raise to $9.1M, & forced frontline workers into 16 hour shifts under threat of termination—while spending $0 updating SW software😳

Southwest’s debacle isn’t an accident. It’s the predictable result of billionaire & corporate corruption & greed—& thousands of workers & travelers are paying the price.

In a just world SW execs will face criminal charges.

@QasimRashid He’s been CEO for less than a year, blame is likely misplsced here. IT infra collapse is a slow current that manifests after years of neglect. Jordan may be in the best position he’s been in to modernize their stack (with actual dollars to justify action). USDOT would be wise to even mandate it as part of the enforcement actions taken against SWA.