The New York Times has editorialized angrily against forced arbitration -- a system designed to protect companies from accountability.

So guess what I found in my inbox this morning. Yes! Subscribers to the NY Times must now submit to forced arbitration if there's a dispute:

https://help.nytimes.com/hc/en-us/articles/115014893428-Terms-of-service?launch_id=18232205#12

@dangillmor so, I wrote about this (and whether such arbitration agreements in newspapers could be binding, and on whom), as an alternative dispute resolution LLM student about 15 years ago. It’s complicated but it might work, too. https://papers.ssrn.com/sol3/papers.cfm?abstract_id=2440829