@gwensnyder I agree 100%. The decentralization camp and the centralized services camp like to point out the failings of each other's side. But what matters to users is whether the service received is timely and fair. Lots of people, especially in marginalized communities, do not get fair service. Lots of entitled/privileged people get good service and don't see any problem. In my opinion, only transparency can balance the two sides, combined with people actually being fair to each other.