@librarianmer
This is something I've thought a lot about but not in a meaningful, put-together way like this. I often feel like I'm fighting a tide when someone on our team says, "Let's make a bunch of tutorials! That's what we are missing!" and I ask about all the time an energy that goes into planning them, creating them, and updating them. I hadn't thought of updating as maintenance exactly, but yes.
There are too many quick-makes out there that haven't been touched in years.
@librarianmer
If we make 15 things and don't go back to them, but we then make 15 more? We are creating a backlog of work that no one sees as work. It's not valued to revisit what you've done and to assess it with a critical eye after the initial "it worked!" period. It worked then, but is it working now? If not, how do we keep it working? Is it worth it?
I need to re-read your post, because it's really speaking to me.