Hawthorn Mineart
Cameron TalleyFor reasons I still don't understand, Zoom doesn't always have closed captions available depending on who is hosting the Zoom call. On a work call today, I had to use my iPad to start a dummy meeting on my personal zoom account so the iPad mic could listen to the zoom meeting on my work computer's speakers and caption the audio that way. I jump through hoops like this all the time. #accessibility #hardofhearing #closedcaptions
Antonio Santos 🇵🇹@cameron_talley Zoom always has closed captions, but it is up to the human host to turn them on and make them available.
@Tribo And that's exactly how they should NOT work. The host shouldn't be able to control accessibility. Especially locked behind a setting that's not very obvious to someone that hasn't done it before.
@cameron_talley I don't who the host was, but in my case, it took me 5 seconds to enable them. Something I would do before the meeting officially started. I would set them up before people start joining.
David Coletta@cameron_talley I'm sorry this happens. It's due to how Zoom accounts are configured. There's a back-end switch for the entire account, and it's defaulted to off, or at least it was for a long time. So each account has to turn this switch on before it's even possible to turn on captions in a given meeting. I don't know how to change this on a large scale but I can start reminding people I know to turn on that switch.
MakingMary@cameron_talley I use caption apps.