I like Cory Doctorow's @doctorow analysis of how social media giants fall.

In short: in the process of *enshittification* (get on it, New Palgrave), network externalities allow the platforms to capture almost all of the surplus and sell it to advertisers etc, leaving users nearly indifferent about leaving the platform.

When a shock hits the system, the switching cascade can be rapid because no one has a good reason to stay around anyway.

https://doctorow.medium.com/social-quitting-1ce85b67b456

Social Quitting

Forthcoming in the January, 2023 issue of Locus Magazine.

Medium
@ct_bergstrom @doctorow yes this enshittification phase change is basically predictable as a corollary to "network effects imply social network monopolies win". c.f. https://scribe.rip/the-trust-thermocline-explains-how-companies-suddenly-lose-customers-and-employees-2657c9535e6a
The Trust Thermocline Explains How Companies “Suddenly” Lose Customers And Employees