Graham Sutherland / PolynomialNov 25, 2022

if you've ever messed up a dimension or a hole position on something you're building, don't be too hard on yourself.

at least you're not the Cisco design engineer who caused an entire product line recall by placing the mode button (which resets the switch if held) directly above an RJ45 port.

Show threadTimon 🛠
@gsuberland lol how did that pass QA tho
It's one thing to design a brain fart, another to actually qualify and mass manufacture it.
Nov 25, 2022 at 8:45pmMastodon for Android
Show threadGraham Sutherland / PolynomialNov 25, 2022
@timonsku I should've really said "design team" not "design engineer" - this was definitely a culmination of errors involving people and processes.
Show threadKit BashirNov 25, 2022
@timonsku @gsuberland this happened because all the cabling available to devs and QA is shitty old bootless RJs with the retaining clip snapped off.
Show threadTimon 🛠Nov 25, 2022
@Unixbigot @gsuberland Even with that condition, the placement of both those USB ports is very questionable even without the hood on the cable that would cause issues.
If they considered hoods but not as long as the help article suggests, that makes it even more bizarre. You can read half the status lights or use the USB connectors or reach the button properly without unplugging cables.
Show threadTimon 🛠Nov 25, 2022
@Unixbigot @gsuberland *can't
Show threadKit BashirNov 25, 2022
@timonsku @gsuberland I think it’s actually illegal to put thought into the placement of USB ports.
Show threadasymetricjockeyApr 18, 2023
@Unixbigot @timonsku @gsuberland @PhilRandal There are retaining clips?Huh? who knew? 😆
Show threadEddie RoosenmaallenNov 26, 2022
@timonsku @gsuberland
The way I heard the story, the machine that passed QA was a little different, then they got a last minute directive from the Branding Team on where the logo had to be.
That required moving the reset button, but "it's just moving the logo, not an engineering change" so they skipped the proper QA cycle and made history.
Show threadrag. Gustavino BevilacquaNov 26, 2022

@silvermoon82 @timonsku @gsuberland

Branding teams and marketing teams must not be allowed to work inside the shipping box: they must be limited to fancy packaging (and sometimes they even mess with that).

Show threadHRH ginsterbuschNov 26, 2022
@silvermoon82
yes, that sounds so much like pretty lil "designer" brain, it hurts. Fremdschämen is a thing.
@timonsku @gsuberland
Show threadDaniel BrockmanNov 26, 2022
@timonsku My experience of silicon valley is They’ve mastered the art of inadvertently overlooking bugs in the product that everyone else sees unavoidably. Lincoln Spector wrote in the late 1970s of the cleverly designed Seppuku Mark 3 keyboard. To save precious space, the Mark 3 had the reset button adjacent to the backspace key. @gsuberland