Dan SinkerNov 22, 2022

There's A LOT of discussion about content moderation right now and very little of it touches on the fact that we've all lived on the big social sites for the last decade-plus thanks to the massively exploitated labor of mostly-invisible moderation workers. The social web at scale wouldn't have happened without these laborers, who in addition to shit wages, have been exposed to literally every imaginable horror.

If we're remaking this world, let's do better on that front.

Show threadDan SinkerNov 22, 2022
Anyway, as you hear about fuckups on moderation and poor decisions by a handful of volunteer mods on servers that have grown by hundreds of thousands of users in a week, keep that in mind.
Show threadAlbert SunNov 22, 2022
@dansinker and I think overall a good thing? moving moderation from being business decisions made by under-appreciated labor to social decisions made by volunteers ("community leaders"?) — hopefully moves more to the types of drama you get in forums/subreddits/community mailing lists
Show threadDan Sinker
@albertsun yeah I'm not sure how that will scale on instances with hundreds of thousands or millions of users
Nov 22, 2022 at 3:48pmWeb
Show threadAlbert SunNov 22, 2022
@dansinker yea true! it probably wouldn't - which maybe is a sign that instances shouldn't grow to that size? i signed up for mastodon.xyz and tbh know nothing about it and feel uneasy with that - contemplating rolling my own or rolling one with friends
Show threadReidoNov 23, 2022
@albertsun @dansinker You might want to reach out to your admin to find out more. Because many of these instances are small, they have the bandwidth to engage with individual users. Mine has been very approachable.