Robert ReichWhen Elon Musk bought Twitter for $44 billion, he clearly didn’t know that the key assets he was buying lay in Twitter’s 7,500 workers’ heads. Now he’s paying the price. https://robertreich.substack.com/p/musks-humongous-mistake#details
OldSalt@rbreich tribal knowledge of employees is a critical asset of any biz and especially in the case of Twitter. IMO the more a company relies upon its people to manage the service the more of an indicator it is that the service itself is unstable as ex-employees have stated. https://www.technologyreview.com/2022/11/18/1063467/former-twitter-employees-fear-the-platform-might-only-last-weeks/ Musk has not only disposed of that tribal knowledge but Twitter’s support infrastructure as well.
