Whilst twitter has been an extremely important place for organising as well as a vital platform for getting word out to wider audiences (re: community defence, accountability, sharing information) let's not forget that it's also a place where you can call an intersex person "an abomination" without violating any rules.

There is no category to report interphobia on twitter. It doesn't quite fit under the labels of sexual orientation, gender identity or disability.

Their report form is simply unfit for purpose because harassment doesn't follow a flow-chart.

Let's hope that in the fediverse, (and other social networking site) where users have a closer connection to moderators/admins, this kind of thing can be acknowledged with more nuance and tackled more robustly.

@minusplnp With moderation, there's really no substitute for having some way of eventually reaching a human being who is fluent in your language and knows your culture who is able to take the time to actually look at what's going on and use their judgement.

Even then there can be edge cases, confusion, mistakes, but twitter basically had no way of ever appealing to a human who'd engage w you, unles you had a big following and took it public, which was a huuuuuge problem.

@e_urq Agree. Community management is ultimately not a tech problem, it's a human one, and so it requires humans to solve.