I've been thinking about Mastodon vs Twitter and positioning. It's a neat case study on understanding value vs features.

Mastodon has many differentiated features - federated servers, content moderation, no ads, etc. But the opportunity for them is to clearly position the value those features enable. Example - users should understand the value of decentralization (no company owns your data) vs. seeing this as simply something different from Twitter and kind of a pain. #positioning #marketing

@aprildunford what exactly is your “kind of a pain”?
@Tom_Huth I think most new folks signing up don't understand why they have to choose a server and loads of them just quit at that step. Folks don't know how to choose or even if the choice is important or not.

@aprildunford @Tom_Huth this definitely stopped me the first time I looked at Mastodon.

A message like "Don't worry, you can easily change later'" would go a long way in this case.

@nilsdavis @aprildunford The message is there.
I searched upfront and then was confident a change of instances would not be a big deal. https://mastodon.help/
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