"Lesson 1: There’s no such thing as a free lunch
Then: In the early 2020s, a series of cyberattacks linked to Russia, China and Iran left the federal government reeling. The Biden administration called on major tech companies to help the U.S. bolster its defenses. In response, Microsoft CEO Satya Nadella pledged to give the government $150 million in technical services to help upgrade its digital security. It also offered a “free” security upgrade for government customers.

Now: Last year, the Trump administration announced a raft of agreements with tech companies that were meant to help federal agencies “purchase enterprise AI tools at government-friendly pricing.” Agencies could use OpenAI’s ChatGPT for $1. Google’s Gemini for 47 cents. Grok by xAI for 42 cents. The administration hoped that the low-cost pricing would make it “easier for federal teams to acquire powerful AI capabilities … to enhance mission delivery and operational efficiency.”

The takeaway: Be wary of freebies. Our investigation into Microsoft’s seemingly straightforward commitment revealed a more complex, profit-driven agenda. After installing the upgrades, federal customers would be effectively locked in, because shifting to a competitor after the free trial would be cumbersome and costly. At that point, the customer would have little choice but to pay for the higher subscription fees. The plan worked: One former Microsoft salesperson told me “it was successful beyond what any of us could have imagined.”
(...)
Agencies looking to buy AI tools at discounted rates today must consider how the costs might balloon down the road. The General Services Administration warns that AI “usage costs can grow quickly without proper monitoring and management controls” and advises agencies to “set usage limits and regularly review consumption reports.”"

https://www.propublica.org/article/federal-government-ai-cautionary-tales

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