@illiliti @raikas i'd like to add that even in the best case where they relicensed all the client code as copyleft, the saas would remain inherently non-free, proprietary, lock-in.
so in my mind a service is only #opensource if the service code itself and all the environment is, too, such that anyone can self-host.
maybe we need a new term? #fosss for free open source software service? or #fsaas ?

#FSaaS - File Search as a Service

That's where I've previously shared a comprehensive directory structure with all the files needed for a handover, but your default approach is to just email me asking to supply individual files as you think of needing them, rather than searching the previously supplied content.