Many organizations still treat identity as something you check once at login. On this week’s Cyberside Chats, Sherri Davidoff and Matt Durrin break down how AI-driven impersonation has made that model unsafe, and why authentication has to extend into calls, chats, approvals, and support workflows in 2026.
They also cover practical ways to add verification where mistakes are costly and how to retrain employees when visual and verbal cues can’t be trusted. If identity is on your 2026 roadmap, this conversation helps clarify what needs to change.
Watch the video: https://youtu.be/J0UJSV6wYlI
Listen here: https://www.chatcyberside.com/e/when-ai-steals-trust-deepfakes-phishing-and-the-new-identity-crisis/
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