Tried to watch over an elderly relative, who'd had a hemmorhagic stroke, going through first the Neurological ward (multiples #FallsFromBed) then Delerium ward (tied to chair, left wandering when marked "Two person assist") at #SCGH #Perth then #AgedCareFacility (severe mistreatment).
Learnt hospitals, nursing homes and medical clinics environments are;
management/HR,
medico-legal,
industrialised, &,
commercialised,
environments.
Hard lessons.
You need:
Paper, pen, who, what, when.