The Bad PlaceThe Copenhagen Post | Ombudsman reports Rejsekort company to police by Ritzau
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The Consumer Ombudsman has lodged a police report against Rejsekort & Rejseplan, the operator of Denmark’s nationwide Rejsekort system, accusing the company of misleading customers while phasing out the physical card. In a broad marketing campaign the firm promoted a forthcoming app and implied a fully digital transition, yet it failed to inform users that a non‑digital alternative would still be required. Ombudsman Torben Jensen characterized the practice as deceptive and said the report aims to hold the company accountable for breaching consumer‑protection rules.
Read more: https://cphpost.dk/2026-06-03/news/round-up/ombudsman-reports-rejsekort-company-to-police/