Human-Centered Automation

Just because it’s AI doesn’t mean it has to feel robotic.

I’ve been tweaking voice-based IVRs and CRM flows that sound like real people — because nobody likes yelling “REPRESENTATIVE” into a phone.

Draconis Connect is built to reduce friction, not create it.

#ChatGPT #AutomationThatCares #DraconisConnect #RealUserExperience