🔥 Launching today: Discernible Drills - our new weekly security/privacy communication training delivered via Slack!

Based on 20 years of experience in, this new service helps security and privacy professionals practice communication skills through weekly 60-minute drills.

- Covers 12 different incident types
- Text-based with multimedia elements for auditory learners
- No PO required - individual subscriptions
- Currently runs Wednesdays 12-1pm ET with more times coming soon
- Two tiers: $50/mo or $100/mo

Security incidents are more than breaches, and communication is more than media statements. Practice makes perfect.

Learn more at https://discernibleinc.com/blog/introducing-discernible-drills

#InfoSec #SecurityCommunications #CyberSecurity #PrivacyCommunications #IncidentResponse

There is a dangerous misunderstanding among creative services firms & consultants that simplifying legal language means losing specificity, especially when it comes to privacy.

People deserve to know what's happening with their personal data, so abstracting legal concepts so much that the language is imprecise means they still don't get the information they need.

Speaking plainly & simply doesn't mean avoiding details. It means explaining them in such a way that someone who isn't a lawyer could accurately explain them back to you.

In other news, designing a website wireframe & writing copy about privacy are different skills.

#PrivacyCommunications

Got questions?

Submit them anonymously through our blog & we’ll publish the answers in a future post.

https://discernibleinc.com/blog

#SecurityCommunications
#PrivacyCommunications

Strong advisors and collaborative cross-functional peers play an important role in how we approach security and privacy communication challenges.

Communications may be the hub, but every discipline we touch contributes a spoke to the wheel.

Thank you Jess & Zach for celebrating our 4-year anniversary with us this week!

#SecurityCommunications
#PrivacyCommunications

Since launching in 2020, we've helped dozens of security and privacy teams find their voice & use it effectively to make technology safer for everyone!

Thank you to all our clients, team members, partners, and supporters! 🎉 🎉 🎉

#SecurityCommunications #PrivacyCommunications #ProactiveCommunications #Influence

The story of Cassandra from Greek mythology is a common analogy among cybersecurity and privacy professionals who get frustrated when their advice doesn't break through.

But are we sure that advice was effectively communicated to begin with?

Read the full blog post from CEO @Wednesday: https://discernibleinc.com/blog/why-no-one-listens-to-cassandra

#SecurityCommunications #PrivacyCommunications

What is a security or privacy incident, exactly? Does it always include a breach or PII?

In one of our most popular blog posts of all time, CEO @Wednesday explains why it's important for incident response planning to consider all the ways in which a company might face public scrutiny over security or privacy issues, even if there isn't a reportable or material breach.

"The greatest damage is caused by the sleeping giants that don’t receive communications attention until it’s too late. High-frequency incidents have a greater potential to create a snowball effect in regards to public perception."

#IncidentResponse #SecurityCommunications #PrivacyCommunications

https://discernibleinc.com/blog/what-is-a-security-or-privacy-incident-hiccups-fck-ups-and-give-ups

What are your 2024 security communication priorities?

Here's what we're working on with many of our new clients this year:

1) Upgrade IR comms into proactive programs that help avoid or improve the impact of incidents on customer trust and brand reputation
2) Build/complete/update Trust Centers to demonstrate meaningful security investments BEFORE an incident
3) Message testing (doesn't matter if you like certain words if they don't resonate with your intended audience or if they trigger energy-sucking critics)

#IncidentResponse #SecurityCommunications #PrivacyCommunications

https://discernibleinc.com/blog/my-top-takeaways-from-2023-and-your-resolutions-for-2024

Are you subscribed to our monthly newsletter?

Sign up to receive insights on current security and privacy communication issues, scholarship, and research.

This month we covered:

✅ Truthfulness in incident communications
✅ How relationships communicate more than words
✅ How message fatigue and audience interest impact the persuasiveness of security and privacy teams
✅ Alternatives to outdated militaristic analogies courtesy of @shortridge's new book

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#SecurityCommunications #PrivacyCommunications #CommunicationResearch

https://discernibleinc.com/newsletter-signup

Got questions about security, privacy, and risk communications? Ask our experts for free!

Anonymously submit your questions to be answered in a future #MailBag blog post.

#SecurityCommunications #PrivacyCommunications #RiskCommunications

https://discernibleinc.com/blog