#PrimaryCare is an essential part of any successful healthcare system. Walmart has shown a decrease in #LowValueCare, ER visits, and even costs with virtual primary care. Intentional #design wins the day again. #DesigningForHealth https://hbr.org/2024/03/use-experimentation-to-design-better-health-care-benefits
Use Experimentation to Design Better Health Care Benefits

U.S. employers face enormous challenges in designing their employee health care benefits that effectively address the myriad problems confronting them, including rising health care costs, employee burnout and obesity. At the same time, health and wellness options abound. By applying a test-and-learn approach, Walmart has succeeded in finding those that are the most effective in achieving multiple goals.

Harvard Business Review