Springshare Announces LibAnswers Chatbot

MIAMI (February 15, 2023) – Springshare is excited to announce the new LibAnswers Chatbot functionality, launching next week with general availability to all worldwide customers by the end of…

The Springy Share
#Library technology vendor #Springshare announced the new #LibAnswers #Chatbot functionality, launching next week with general availability to all worldwide customers by the end of February. LibAnswers Chatbot can serve as the first point of contact for chat patrons, guiding them through search options, assisting with finding common FAQs and general library information, and passing them off to live chat operators. See the dates for product demonstrations and sneak peeks: https://calendar.springshare.com/calendar/product-demos?cid=11547&t=d&d=0000-00-00&cal=11547&inc=0.
Product Demos & Sneak Peeks - Springshare Events - Springshare Support