@AiraVI I just shared a call with the lovely #Jaylin who made the stressful task of filling out new patient documents seamless and easy. His kind and congenial demeanor made both the call and the task a pleasure. He is an asset to your team. Sound on the call via the #iOSApp was awesome and use of #RIM #RemoteIncidentManager was excellent. It was better than TeamViewer ever was. 👏👍