Houston Public MediaOver the past 12 months, Houston 311 has received more than 35,000 calls regarding water leaks and more than 32,000 calls about missed garbage pickup.
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Waste removal delays, water leaks top Houston 311’s list of most common complaints
Houston 311 is a consolidated helpline service that was created by the city of Houston in 2001. The 24/7 service is designed to accept non-emergency calls regarding roads, water and sewer systems, garbage pickup and more.