Why I Cancelled Claude: Token Issues, Declining Quality, and Poor Support

Prefix Note As this post is gaining more attention than expected on HN, I want to make some things clear - although I thought they are obvious. It sounds like a rant about Claude’s quality in general - if you don’t read to the end. But my concerns are more focused on the support performance and token issues - fully aware of the challenges a company this size faces and assuming the people at Anthropic are working hard to make things better. I am pointing at some “bad design decisions” they probably made. The “quality issues” are just the cherry on top of the cake.

Nicky Reinert

Read article about why modern things are low quality:

https://english.elpais.com/culture/2025-07-20/the-bewildering-phenomenon-of-declining-quality.html

It lefts me with a strange taste of smth like "victimblaming" — like, I know the fabric of my clothes (cotton and linen); I dunno change clothes, electronics and furniture if they are "out of fashion". And a lot of ppl around me do the same.

Where are these mythical ppl, who buy fashionable things each 2 years? Where they earn so much money?!

#PlannedObsolescense #DecliningQuality #MassProduction #MiddleClass

The bewildering phenomenon of declining quality

Airplane seats are getting smaller and smaller, clothes are unrecognizable after the second wash, and machines now answer our calls. Quality and care for craftsmanship seem to be things of the past

EL PAÍS English
The bewildering phenomenon of declining quality

Airplane seats are getting smaller and smaller, clothes are unrecognizable after the second wash, and machines now answer our calls. Quality and care for craftsmanship seem to be things of the past

EL PAÍS English