Anyone who had #CenturyLink fiber should be careful when contacting #QuantumFiber tech support.

I've been having daily 30 second connection issues for over a year now, so I finally got fed up and contacted support. However, that caused them to migrate my account somehow, and now I have no internet at all, and it might not come back for 48 hours.

My wife is not exactly happy with me right now.

If fiber can deliver over 100Mbs to my house, how is it taking the modem over 10 minutes to connect to the Internet?

#CenturyLink

Got my laptop plugged directly into the ONT, doing PPPoE on VLAN 201. It logs in and gets the right IP address, but the netmask is /32 instead of /28, and everything is still redirected to the #CenturyLink "give us money" page, even though it shows my balance as $0.
CenturyLink never did tell me exactly which century they were going to link me to.
They (Lumen) have a deal pending to sell their Quantum "consumer fiber" business to AT&T, but that won't close until some time next year.
I have yo say, when my internet was #CenturyLink I'd have one or two outages a year. They sold off their #internet to #BrightSpeed and it's been downhill since then. Constant little blip outages that I helped them solve by talking with their techs directly. But still constant major outages. #Lumos is coming to my area, might have to look at that in the future.

The Register: Major telecom supplier compromised by unnamed nation-state attackers. “Nation-state snoops broke into Ribbon Communications – an outfit that provides software and networking gear to Verizon, CenturyLink, and the US Defense Department – last December, remained hidden for about nine months, and stole files belonging to three customers, according to the US telecommunications firm.”

https://rbfirehose.com/2025/10/30/the-register-major-telecom-supplier-compromised-by-unnamed-nation-state-attackers/

The Register: Major telecom supplier compromised by unnamed nation-state attackers | ResearchBuzz: Firehose

ResearchBuzz: Firehose | Individual posts from ResearchBuzz
Trying out T-Mobile 5G Home Internet

I’d been with CenturyLink Fiber since I moved into this house in early 2021, and was mostly happy with it. I never had any major outages aside from occasional drops due to their crappy provided router, which I replaced with a Linux SBC running OpenWRT. The only real complaints I had was that they used PPPoE + VLAN tagging (which was annoying to set up) and that for IPv6 they only provided 6rd which is a bit of a half-measure. But I was able to host services to my heart’s content, and they were pretty hands-off with a lot of things.

Trying out T-Mobile 5G Home Internet

I’d been with CenturyLink Fiber since I moved into this house in early 2021, and was mostly happy with it. I never had any major outages aside from occasional drops due to their crappy provided router, which I replaced with a Linux SBC running OpenWRT. The only real complaints I had was that they used PPPoE + VLAN tagging (which was annoying to set up) and that for IPv6 they only provided 6rd which is a bit of a half-measure. But I was able to host services to my heart’s content, and they were pretty hands-off with a lot of things.

Stayed home and was available all afternoon for the #centurylink service guy to work on our phone line... he never showed up and now centurylink want me to reschedule... and be available for an entire day. Honestly, I don't understand how companies like that stay in business. #centurylinkfail
so the plot thickens w/r/t our #CenturyLink / #QuantumFiber nonsense: our line, being billed at 100/100, was changed on the GPON provisioning to 40/40, which makes it sound like they're DELIBERATELY hobbling connections to try and force a switch.
#CenturyLink #internet service has been down for hours, apparently across the #US. Manually changing our #DNS from dynamic to static, to 8.8.8.8, and 1.1.1.1 on our modem/router fixed it, at least for now. Quad-8 is #Google, and quad-1 is #Cloudflare. (There's a sticker on or with the CenturyLink modem, w/info on how to access the configuration page: type in 192.168.0.1 into a browser to log in to the local modem w/that info, then go to WAN settings to change the DNS.)
#centurylinkoutage #ISP