ClarotyStrengthening mission-critical resilience starts with understanding the communities you serve. 🏛️ Read how state and local governments can leverage the Citizen Experience & Journey Mapping (CEJM) process to align with evolving federal standards, secure executive support, maintain public trust, and protect citizens’ lives. https://claroty.com/resources/white-papers/citizen-experience-journey-mapping-for-mission-critical-resilience
Citizen Experience & Journey Mapping for Mission-Critical Resilience
The Citizen Experience & Journey Mapping (CEJM) process reframes resilience planning around lived experience and ‘jobs to be done’, linking cyber-physical systems protection (CPSP), service resilience, and service recovery to measurable community outcomes and fundable projects.
Yannick HERNANDEZ
Lesbienne de toi